FAQS
- WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We gladly accept: Visa, MasterCard, American Express, Discover and PayPal.
If you need to use: Cash, Check, Money Order or have a question on using a card that is not listed please e-mail us at: soberisexyclothing@gmail.com
- DO YOU ACCEPT INTERNATIONAL ORDER?
YES! We ship WORLDWIDE meaning wherever you are you can order from us.
- HOW DO I ORDER IF I DO NOT HAVE A CREDIT CARD?
E-Mail: soberisexyclothing@gmail.com with "NO CREDIT CARD" in the subject line.
In your E-mail Include:
Name:
Address:
Phone #:
Size(s), Color(s) and quantity of desired items.
We will then reply with your total.
- HOW LONG DOES SHIPPING TAKE?
Depending on the service you choose and your location the approx delivery dates are:
USA: 2 - 7 days
INTERNATIONAL: 1 - 2 weeks
PLEASE NOTE: During Holiday such as Christmas order may take longer so order in advance if you need your order for a specific date. You may also e-mail us before hand to ensure your order is to you on time.
- DO YOU DO WHOLESALE?
YES WE DO! E-mail soberisexyclothing@gmail.com for current price sheets and information.
- WHAT IS YOUR RETURN POLICY?
If for any reason you are not satisfied with your item(s) you may return it within 21 days of the ship date for an exchange of the ship date. At this time we do not offer money back only exchanges.
Exchanges:
If you would like to exchange your item(s) for a different size, similarly priced item, or add money towards an item(s) of greater value you may do so within 21 days of the ship date. The Item(s) must be unworn and unwashed with no damages incurred by the customer. In addition please include $5.00 if you are in USA / CANADA / MEXICO and $10.00 for ALL OTHER COUNTRIES for the re-shipment of new item(s) to you.
Wrong or Damaged item(s):
Sorry in advance if you have received a wrong or damaged item(s). We do our best to ensure the best quality, but if for any reason we messed up your order or it was damaged during post we will send you the correct or non-damaged item right away along with a discount code towards your next purchase at SOBER IS SEXY for any troubles you may have faced.
I washed my item(s) and the fabric faded. Can I return my item(s) for a new one?:
We do not exchange or send a new item if you washed your item and it faded or lost color. Before washing make sure to research on how to correctly wash your item. If you are not sure please check with us and we will do our best to help you with instructions.
- DO YOU HAVE A SIZE CHART?
YES! For bigger version: Click Here
- WHAT ARE UNISEX SIZES?
Most of our products come in UNISEX sizing. Meaning they fit both MEN and WOMEN and are sized accordingly and fit EXACTLY the same as non UNISEX sizes.
Womens Unisex Sizes:
S = UNISEX XS
M = UNISEX S
L = UNISEX M
XL = UNISEX L
XXL = UNISEX XL
- WHO DESIGNED THIS AMAZING SITE?
The initial website was developed by RADIATOR STUDIOS and later edited by our student intern Eric.
- WHERE CAN I SEND MY FAN MAIL, PICTURES, ETC?
You can e-mail us at:
soberisexyclothing@gmail.com
or send them through our social media:
or simply tag: #SOBERISEXY or #SOBERISSEXY on any of our social media sites.
- DO YOU HAVE A DISCOUNT CODE?
From time to time and for good deeds we do have discount codes. It will be announced on the site when there is a code available.
- FOR ADDITIONAL QUESTIONS: Feel free to E-Mail or Call us and we will get back to you as soon as possible:
E-Mail: soberisexyclothing@gmail.com
Phone: (310) 463-4663
Between the hours of:
10am – 6pm Mon- Friday
PACIFIC TIME (California time)
We love and appreciate every one of our customers and vow to do the best to insure the most pleasant and fun SOBER IS SEXY shopping experience.
Your friends,
Hayley, Hanna and Eric